Knogin Blog

The Breacher Report : Eurostar changes all customer passwords after data breach

November 1, 2018 3:16:22 PM EDT / by Joe Mangano

Welcome to Knogin's new service, called - The Breacher Report.
When  there are important breaches that might affect you,  we will let you know
here in The Breacher Report.   Here is the latest...... Eurostar.

According to a report by the BBC,   Eurostar has reset its customers' login passwords after detecting attempts to break into an unspecified number of accounts.

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Eurostar has forced all of its customers to reset their passwords after detecting an "unauthorised attempt" to hack into its systems and access their accounts. 

According to a spokesman for Eurostar, "We have taken this action as a precaution because we identified what we believe to be an unauthorised automated attempt to access eurostar.com accounts using your email address and password," the company told customers. 

"We've since carried out an investigation which shows that your account was logged into between the 15 and 19 October. If you didn't log in during this period, there's a possibility your account was accessed by this unauthorised attempt."

"This email was sent after we identified what we believe to be an unauthorised automated attempt to access customer accounts, so as a precaution, we asked all account holders to reset their password. We deliberately never store any payment details or bank card information, so there is no possibility of those being compromised."

Here is a copy of the Eurostar email:

Eurostar_traveller_notification_11-1-18

Eurostar has yet to confirm how many people have been affected by this data breach or whether any data has been taken. 

The company has reported the data breach to the Information Commissioner's Office.
An ICO spokesman said: “We’ve received data breach report from Eurostar and are making enquiries.”

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Topics: The Breacher Report

Joe Mangano

Written by Joe Mangano